Legal Notice

Corporate name: Industrial Química Riojana, S.A.
Trade Name: IQR
Corporate Domicile: Carretera de Lodosa, s/n. - 26510 Pradejón (La Rioja)
Tax Identification Number: A26020198
Telephone: 941 150 302
e-mail: calidad[at]iqrsa[dot]es
Registered in the Commercial Registry of La Rioja, General Volume 105, Book 65, Section 3, Folio 165, Sheet LO-808
Domain name: www.iqrsa.es

PURPOSE
Industrial Química Riojana, S.A. (hereafter the provider), administrator of the website, makes this document available to users with the aim of complying with the obligations imposed in Law 34/2002, relating to the Information and Electronic Commerce Business Services (LSSI-CE), as well as informing all website users about the website conditions of use.
Any person accessing the website accepts the role of user, agreeing to observe and comply with the dispositions herein listed, as well as any other legal regulation applicable.
The provider reserves the right to modify any information which may appear on the website without any obligation to notify users of their obligations, before or after the fact, with this publication on the website being understood as sufficient.

ACCESS AND USE OF THE CONTENTS
In general, the mere access to the website will be free. However, the provider may condition the access to certain areas of the website and the use of some of the services upon previous completion of the corresponding form of user registration.
Once the registration process is successfully completed, the provider will register the user in its database of registered users. An account will be generated with the user’s email address and an “access keyword” associated with each user.
The user guarantees the veracity of the data provided to the provider and is responsible for keeping them up to date while it remains in this condition. In any case, the user will be solely responsible for any false or inaccurate statements and the damages caused to the provider or to third parties for the information provided.
The provider reserves the right to deny registration in this website. This denial shall not give rise to any type of compensation.
The provider is exempt from any responsibility deriving from the information published on the website if this information has been modified or introduced by a third party.
The website may include links to third-party websites. Since the provider cannot control information introduced by third parties on their websites, the provider accepts no responsibility with respect to this content. In any case, the provider will immediately remove any content or links to other websites which may contravene national or international legislation, morals or public order, notifying the relevant authorities of the content in question.
The provider shall not be held responsible for information and contents stored in pages including, but not limited to, forums, chats, blog generators, comments, social networks or any other media which allow third parties to independently publish content on the provider's website. However, in compliance with articles 11 and 16 of the LSSI-CE, the provider will work with all users, authorities and security forces and collaborate actively in removing and/or blocking all content which may affect or contravene national or international legislation, third-party rights, morals or public order. Should the user consider that some content exists on the website which may fall under this classification, the user is asked to notify immediately the website administrator of this fact.
This website has been checked and verified to ensure its functions properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not discard the possibility that certain programming errors may exist or other errors caused by major forces, natural catastrophes, strikes or similar circumstances which make access to the website impossible.

INTELLECTUAL AND INDUSTRIAL PROPERTY
The website, including without limitation its computer programming, edition, compilation and any other necessary elements for its operation, designs, logotypes, text and charts belong to the provider or the provider has the license or express authorisation from the authors provided where necessary. All content included in the website is duly protected under intellectual and industrial property regulation, as well as recorded in the necessary public registers.
Regardless of the intended use, its total or partial reproduction, use, exploitation, distribution and commercialisation requires prior written consent from the provider. Any use without previous authorisation from the supplier shall be a serious breach of the intellectual and industrial property rights of the author.
The designs, logos, text and graphics not belonging to the provider which appear on the website are the property of their respective owners, who will be responsible for any possible controversy with respect to them. In any case, the provider has obtained previous and express authorisation from said owners.
The provider recognises the industrial or intellectual property rights corresponding to the owners. The mention or appearance of content on the website does not imply that the provider owns, is responsible for, supports, sponsors or recommends this content.
Any claims brought by users in relation to infringements of intellectual or industrial property rights or any other relating to website contents must be sent to the following e-mail address: calidad[at]iqrsa[dot]es.

PROTECTION OF PERSONAL DATA
The supplier is firmly committed to the compliance of Spanish regulations on personal data protection and guarantees the complete fulfilment of the obligations provided, as well as the implementation of the security measures set out in article 9 of Law 15/1999 of Personal Data Protection (LOPD) and in Royal Decree 1720/2007 of December 21, approving the Regulation development of said Law.
The provider makes its Privacy Policy available to users, informing them about the following aspects:
- The data of the Person Responsible for Data Processing.
- The data concerned
- File in which they are stored
- Purpose of the treatment
- The obligation or lack thereof to facilitate said data, as well as the consequences in the event that they are not facilitated
- The rights pertaining to all users and the procedure for exercising them

APPLICABLE LAW AND JURISDICTION
The parties agree that this contract shall be governed by and construed in accordance with all its terms and conditions in conformance with the Spanish legislation.
Any question or dispute concerning the present website or the activities carried out on it, shall be referred for determination to the Spanish legislation, to which the parties expressly submit, and the nearest courts and tribunals to the provider's domicile shall be competent to learn and judge from any disputes arising from or concerned with the use of this website.

Privacy Policy

1. INFORMATION FOR THE USER

INDUSTRIAL QUÍMICA RIOJANA, S.A., hereinafter referred to as the Responsible company, is Responsible for Handling the personal data provided by the Interested party via this website, email, telephone or by any other means and hereby notifies the interested party that his/her data will be handled according to what is stipulated in the current regulations on personal data protection. Therefore, the following information is provided regarding possible uses of the data:

The interested party guarantees the accuracy and truthfulness of the personal data that is provided, thus relieving the Responsible company from any responsibility in this regard and agrees to keep the data properly updated and to notify the Responsible company regarding any changes in the data.

The products and services offered by the Responsible company are not intended for minors. Therefore, if the interested party is younger than 18 years old, we ask that you please do not provide us with your personal information. If personal information is received from any person younger than 18 years of age, the information will be deleted as soon as we become aware of this fact.

The Responsible company will handle the data for the following purposes based on the reason why the interested party has provided the data in the first place:

CONTACT / QUERIES
Reason for handling the personal data: answer questions and follow up on any queries, applications or requests received as well as for staying in contact with personnel who have shown an interest in the company, its products or services.
Criteria used for holding the data: the information shall be kept for the time required for processing and responding to the query.
Legal basis for handling the information: the legal basis for handling the information is based on the legitimate interest of the Responsible company to respond to any communications or requests received.

QUOTATIONS
Reason for handling the personal data: for drafting and delivering the quotations requested by interested parties as well as for following up on said quotations by telephone, online or in person.
Criteria used for holding the data: the information shall be kept in the system indefinitely as long as the interested party does not request the information be deleted.
Legal basis for handling the information: the legal basis for handling the information is based on the legitimate interest of the Responsible company to respond to any communications or requests received.

CUSTOMERS
Reason for handling the personal data: managing clients, maintaining commercial relationships with them as well for administrative (invoicing, collection, payments, etc.), accounting and tax purposes and to comply with the legal obligations entailed by it. This includes contact information of natural persons that provide services to a corporate body, including individual professionals.
Criteria used for holding the data: the data shall be kept as long as a contractual/business relationship exists between both parties and a request has not been received to delete the information. In cases where such a request has been received, the data shall be kept as required by current regulations (tax, business, etc.) in terms of determining liabilities.
Legal basis for handling the information: the legal basis for handling the data is to execute and maintain the contractual/business relationship between both parties as well as to comply with the legal obligations (tax, business, etc.) entailed by it.

SUPPLIERS
Reason for handling the personal data: managing suppliers, maintaining commercial relationships with them as well for administrative (invoicing, collection, payments, etc.), accounting and tax purposes and to comply with the legal obligations entailed by it. This includes contact information of natural persons that provide services to a corporate body, including individual professionals.
Criteria used for holding the data: the data shall be kept as long as a contractual/business relationship exists between both parties and a request has not been received to delete the information. In cases where such a request has been received, the data shall be kept as required by current regulations (tax, business, etc.) in terms of determining liabilities.
Legal basis for handling the information: the legal basis for handling the data is to execute and maintain the contractual/business relationship between both parties as well as to comply with the legal obligations (tax, business, etc.) entailed by it.

SENDING OF CV
Reason for handling the personal data: filing and registering the documentation that is provided voluntarily by the interested parties for future candidate hiring processes for filling positions at the company.
Criteria used for holding the data: the data shall be kept for a maximum period of one year, after which time the data will be deleted while fully guaranteeing the confidentiality in the handling as well as its subsequent destruction.
In this regard, after said time period has elapsed and the interested person wishes to continue participating in the selection processes conducted by the Responsible company, we ask that you please resubmit your CV.
Legal basis for handling the information: the legal basis for handling the data is the consent provided by the interested party at the time their personal information is provided to participate in the selection processes.

SENDING OF COMMERCIAL COMMUNICATIONS
Reason for handling the personal data: send information using any method such as postal or electronic mail regarding offers and promotions, events and activities and rest of advertising information sent by the Responsible company.
Criteria used for holding the data: the information shall be kept in the system indefinitely as long as the interested party does not request the information be deleted.
Legal basis for handling the data: the sending of commercial information to clients is based on the legitimate interest of the Responsible company for sending commercial communications about its products or services similar to those contracted for the purpose of earning the loyalty of their clients.
The basis for sending commercial information to non clients is the consent provided by the interested party at the time the data is collected.
However, in any of these two cases, the interested party has the right to object to the handling of their data and may do so by any of the means described in this document.
Under no circumstance shall the withdrawal of consent affect the continuation of the commercial relationship. Also, the handling of data that occurred beforehand for this purpose shall not become unlawful because the consent has been withdrawn.

RECORDING OF ACCESSES TO THE INSTALLATIONS
Reason for handling the personal data: controlling and managing the accesses to the installations to comply with the regulations on occupational risk prevention and food safety and hygiene.
Criteria used for holding the data: the data shall be kept for the time required to comply with the purpose for which the data was collected and to determine the possible responsibilities that may be derived from holding and handling the data. Occupational risk prevention and food safety regulations (BRC, IFS, etc.) shall be applicable.
Legal basis for handling the data: the legal basis for handling the data is the legitimate interest of the Responsible company in complying with the regulations on occupational risk prevention and food safety and hygiene as well as to comply with all applicable legal obligations.

VIDEO SURVEILLANCE
Reason for handling the personal data: for temporarily storing the images captured by video surveillance cameras to safeguard the security of personnel, property, installations and goods.
Criteria used for holding the data: the data will be kept for a maximum period of 30 DAYS except in cases where the data must be kept to prove that acts have been committed against the integrity of persons, goods or installations or when the data is provided to the courts and law enforcement.
Legal basis for handling the data: the legal basis for handling the information is based on the legitimate interest of the Responsible company to safeguard the security of personnel, property, installations and goods.

Divulging of the data:  the data will not be divulged to third parties unless there is a legal obligation to do so or it is required for maintaining and developing the relationship between both parties or to provide services, including but not limited to the following:- Administraciones Públicas competentes, para el cumplimento de la normativa aplicable.

- Competent Public administrations, to comply with the applicable regulation.
- Financial/banking institutions for managing collections and payments.
- Service providers contracted by the Responsible company, who shall be responsible for handling the data.

Rights that assist the User:

• Right to withdraw their consent at any time.
• Right to access, correct, transfer and delete their data and to limit or objection to the handling of their data.
• Right to submit a claim before the control authority (agpd.es) if considered that their data is not being handled according to the law.

How to exercise these rights?
Interested parties may exercise their personal data protection rights by writing to INDUSTRIAL QUÍMICA RIOJANA, S.A.Carretera de Lodosa, s/n. - 26510 Pradejón (La Rioja), indicating the reference "EXERCISING OF LOPD RIGHTS" or via email to calidad[at]iqrsa[dot]es, including a photocopy of their DNI (ID card) or other equivalent identifying document and indicating their name and surnames, their request, address for notification purposes, date and signature. They may also exercise their rights through a legal representative, in which case, in addition to the DNI of the interested party, they must provide the legal representative's DNI as well as a document certifying they are being represented by a the third party.
If requested we will provide the forms you may use to exercise these rights by telling us which right you wish to exercise.

SOCIAL NETWORKS
We hereby inform you that we are present on social networks. The handling of the data of persons that follow us and/or link or connect with official websites of INDUSTRIAL QUÍMICA RIOJANA, S.A., shall be subject to the rules of this section, the rest of the privacy policy as well as all other usage conditions, privacy policies and remaining rules of access, usage and similar regulations belonging to the applicable social network. The lender will manage your data for the purpose of properly administering your presence on the applicable social network as well as provide you with information about events, products and/or services of INDUSTRIAL QUÍMICA RIOJANA, S.A., or from third parties that may be related with our activity as well as for any other purpose allowed by Social Network rules.

3. COOKIES

This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered necessary for the proper operation and viewing of the site. In any case, the cookies that are used are temporary in nature and their sole purpose is to make the browsing more efficient and they disappear once the user logs out.  Under no circumstance shall these cookies by themselves provide information of a personal nature and they are not used to collect such information.

Using cookies, the server where the web is located can recognise the browser that is being used by the user to ensure the navigation is easier, for example, to allow access to users that have previously registered in the areas, services, promotions or contests reserved exclusively for them without needing to register again during each visit.

Cookies can also be used to measure the audience, traffic parameters, control the progress and number of entries, etc. In these cases cookies are not technically required but are useful to the user. This website will not install needless cookies without the prior consent of the user.

The user is able to configure their browser to be alerted when cookies are received and may prevent them from being installed on their computer. Please consult your browser's instructions for further information on cookies. For further information about cookies please consult our Cookies Policy.

4. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Interested parties, by checking the applicable boxes and entering data in the fields identified as mandatory in the different forms, expressly, freely and unequivocally accept that their data is required by the lender to process their request and the entering of data in the remaining fields is voluntary.

If all the data is not provided, we do not guarantee that the requested information and services will fully meet your needs.

5. SAFETY MEASURES

According to what is stipulated in current personal data protection regulations, the RESPONSIBLE COMPANY is complying with all the provisions included in the RGPD and LOPDGDD regulations on the handling of personal data under their responsibility and, clearly, with the principles described in the RGPD and the LOPDGDD, by which they are handled in a manner that is legal, loyal and transparent in relation with the interested party and suitable, pertinent and limited to what is required to meet the purposes for which they are being used.

The RESPONSIBLE COMPANY guarantees that they have implemented suitable technical and organisational policies for applying the safety measures established by the RGPD and the LOPDGDD with the aim of protecting the rights and liberties of Users and they have properly notified users on how to exercise these rights.

Cookies Policy

The object of this policy is to inform you clearly and in detail, about what are cookies, what are they used for, what type of cookies we use and how to configure them or disable them if applicable.

In general, when browsing the internet, you can accept or reject cookies from the configuration options of your browser.

If you disable cookies, you can still access the website but the browsing may not be optimum and some of the offered services may not operate properly.

INDUSTRIAL QUÍMICA RIOJANA, S.A.  We use cookies and other similar technology such as local shared objects (hereinafter referred to as "cookies") to provide you a better service and browsing experience.

What are cookies?

Cookies and other similar technology such as local shared objects, flash cookies or pixels (hereinafter referred to as "cookies"), are small text files that are uploaded on the user's device (PC, Smartphone, tablet, etc.) when they are visiting a website and which save information about the browsing that is conducted by the user. Some cookies are essential for a proper functioning of the websites, as is the case of technical cookies or user interface customisation cookies, although others such as analysis cookies or behavioural advertising cookies require we inform you and get your consent before using them. Below and with the aim of allowing you the opportunity to provide your fully informed consent, we provide you with detailed information regarding what the cookies consist of and what is the purpose of each type of cookie.

• Behavioural advertisement cookies: collect information about the user's preferences and personal choices (re-targeting) to allow managing, in the most efficient manner possible, the advertisement spaces, if any, the editor has included in a website, application or platform, from where the requested service is provided.
• Social cookies: are established by social network platforms in their services to allow users to share content with friends and networks. Social media platforms have the capability of tracking your on-line activity outside the Services. This may affect the content and messages you see in other services you visit.
• Cookies from affiliates: allow tracking visits originating from other websites with which the website has an affiliate contract signed (affiliated companies).
• Security cookies: store encrypted information to prevent saved data from becoming compromised as a result of malicious attacks perpetrated by third parties.

 

DEPENDING ON THE OWNER

 

• Proprietary cookies: are those that are sent to the user's terminal from a computer or domain that is managed by the editor, and from which the requested service is provided to the user.
• Third party cookies: are those that are sent to the user's terminal from a computer or domain that is not managed by the editor, but by another entity that handles the data that is collected through the cookies.

 

In cases where the cookies are served from a computer or domain managed by the editor, but the information that is collected by them is managed by a third party shall be considered third party cookies.

 

BASED ON THE DATA RETENTION PERIOD

 

• Session cookies: are a type of cookies designed to collect and store data while the user accesses a website.
• Persistent cookies: are a type of cookies where the data is stored on the computer and can be accessed and processed for a defined period of time by the owner of the cookie. The defined time period may vary between just a few minutes to several years.

COOKIES USED ON THIS WEBSITE

 

		Technical and functional
Property	Cookie	Purpose	Time period
Proprietary	cookie-agreed	Cookie required for using the options and services provided by the website	4 months
Proprietary	cookie-extras-agreed	Cookie required for using the options and services provided by the website	4 months
Proprietary	has_js	Cookie required for using the options and services provided by the website	Session

		Analyses
Third party (Google Analytics)	_ga	ID used to identify users	2 years
	_gat	Used to monitor the number of requests sent to the Google Analytics server when the Google tags Administrator is used	Session
	_gid	ID is used to identify users for 24 hours after the last activity	20 hours

In cases where a cookie is detected that is not described in the tables above, please notify the Data Processor so they can take appropriate action.

Third party cookies

 

The services offered by third parties are beyond the editor's control. Suppliers may modify their terms of service, purpose and use of cookies, etc., at any time. External suppliers on this website:

 

Editor	Privacy Policy
Google Analytics	https://policies.google.com/privacy?hl=es https://policies.google.com/technologies/cookies?hl=es https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es

 

Social Networks

 

The social networks our website interacts with use cookies on their share buttons. We do not carry out any action, control or report results; this is the responsibility of each social network. When the User registers for a Service using their credentials from a social network, they authorise the social network to save a persistent Cookie to remember their identity and guarantee their access to the Services until it expires. The User may delete this Cookie and revoke the access to the Services through social networks by updating their preferences on the social network.

 

COOKIE SETTING PANEL

From the panel you can configure which cookies the website is allowed to install on your browser, except for technical or functional cookies, which are required for browsing and for using the different options or services that are offered. Access to the COOKIES PANEL

ALLOW, BLOCK OR DELETE COOKIES FROM BOWSER

You may allow, block or delete cookies installed on your device via your internet browser's set up menu; you can configure it to block cookies or alert the user when a server is attempting to save them. The following links provide information about how to configure and/or disable cookies for each one of the main browsers found on the market so the user can decide whether or not they wish to accept the use of cookies.

 

Chrome	http://support.google.com/chrome/answer/95647?hl=es
Internet Explorer	https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-10 https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer
Microsoft Edge	https://support.microsoft.com/es-es/help/4027947/microsoft-edge-delete-cookies
Firefox	https://support.mozilla.org/es/products/firefox/protect-your-privacy/cookies https://www.mozilla.org/es-ES/privacy/websites/#cookies
Safari Version	https://support.apple.com/es-es/guide/safari/sfri11471/mac https://support.apple.com/es-es/HT201265
Opera	https://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData

 

You may also revoke your consent to the use of cookies using free tools available on the internet. Some third parties facilitate this rejection through the following links:

• Ghostery: www.ghostery.com
• Your online choices: www.youronlinechoices.com
• Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=None

PROCESSING OF PERSONAL DATA

INDUSTRIAL QUÍMICA RIOJANA, S.A. is the Data Processor responsible for processing personal data from the interested party and informs that this data will be processed in accordance with Regulation (UE) 2016/679, of 27 April, 2016 (RGPD), and thus the following information is provided about said processing:

 

Purpose of the processing: as specified in the section on cookies used on this website.

 

Lawfulness of the processing: the legitimate interest of the party Responsible for technical and functional cookies (6.1f RGPD), and by the consent provided by the interested party regarding cookies affected by the regulation (analysis, advertising, from affiliates, etc.) (6.1a RGPD).

 

Data retention criteria: as specified in the section on the cookies that are used on the website.

 

Divulging of the data: the data will not be divulged to third parties except in cookies owned by third parties or when there is a legal obligation to do so.

You may get information about the transfer to third countries that, if applicable, are made by the third parties identified in this cookies policy (refer to the links provided in the "Third party cookies" section),

 

Rights of interested parties:

 

• Right to withdraw their consent at any time.
• Right to access, correct, transfer and delete their data and to limit or object to the processing of their data.
• Right to submit a claim before the Control Authority (www.aepd.es) if they consider that their data is not being processed according to the law.

 

Contact data to exercise your rights:

INDUSTRIAL QUÍMICA RIOJANA, S.A. Carretera de Lodosa, s/n. - 26510 Pradejón (La Rioja). E-mail:  calidad[at]iqrsa[dot]es